100% Satisfaction Guarantee
We are not happy if our customers are not happy!
If you are in any way dissatisfied with our product or service,
please let us know within 24 hours, or as soon as possible.
If you are not satisfied with our product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 3 days of receipt of your VIP Floral Designs/ PersonalizedFlowers.com order. You may call, come in person, or write to us. The best proof to make a claim is to have a picture of the flowers.
We do not just print on flowers, we know flowers! We are a professional florist with over 17 years experience in floral design. Trust us, we're EXPERTS!
FedEx delivery is NOT AVAILABLE on Sunday or Monday.
For our fresh Personalized Roses -
- in USA (all States) the delivery service is provided by FedEx Overnight for a flat rate of $38.00 (Tuesday - Friday). We also offer Saturdays Delivery for a flat rate of $49.95. We CANNOT arrange for delivery on or before certain times of the day. The delivery time depends on when the FedEx driver will be in the delivery area, Frame time: 11:00 AM - 3:00 PM. We cannot deliver to PO Boxes or to APO/FPO addresses. All shipments are sent with Signature Release Waiver. If no one is available to receive the package at the time FedEx delivers, the package will be left in the most suitable location as determined by the FedEx driver.
For flowers delivery to USA (all States), your order must be received one day before 4:00 PM EST.
|Order Received By 3:00 PM EST on:
||Earliest Possible Delivery:
Friday (order before 1:00 PM)
Saturday ( Extra Delivery Charge )
We do not accept flowers for delivery in CANADA.
5870 S. Decatur Blvd
Las Vegas, NV 89118