100% Satisfaction Guarantee
We are not happy if our customers are not happy!
If you are in any way dissatisfied with our product or service,
please let us know within 24 hours, or as soon as possible.
We will do our best to correct the problem by replacing or
exchanging the product, or adjusting or refunding your purchase price.
PleaseNOTE:
FedEx delivery is NOT AVAILABLE on Sunday or Monday.
For our fresh Personalized Roses -
- in USA (all States) the delivery service is provided by FedEx Overnight for a flat rate of $24.95 (Tuesday - Friday). We also offer now Saturdays Delivery for a flat rate of $49.95. We CANNOT arrange for delivery on or before certain times of day. The delivery time depends on when the Fedex driver will be in the delivery area, Frame time: 11:00 AM -3:00PM. We cannot deliver to PO Boxes or to APO/FPO addresses. All shipments are sent with ,,Signature Release Waiver''. If no one is available to receive the package at the time FedEx delivers, the package will be left in the most suitable location as determined by FedEx driver.
For delivery flowers to USA (all States) your order must be received one day before 4:00PM EST. Also we deliver for next day to Canada and the delivery charge is $69.95 for this country.
| Order Received By 3:00 PM EST on: |
Earliest Possible Delivery: |
| Sunday |
Tuesday |
| Monday |
Tuesday |
| Tuesday |
Wednesday |
| Wednesday |
Thursday |
| Thursday |
Friday |
|
Friday
OR
Friday (order before 1:00PM)
|
Tuesday
Saturday ( Extra Delivery Charge ) |
| Saturday |
Tuesday |