100% Satisfaction Guarantee
We are not happy if our customers are not happy!
If you are not satisfied with our product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 3 days of receipt of your VIP Floral Designs/ PersonalizedFlowers.com order. You may call, come in person, or write to us. The best proof to make a claim is to have a picture of the flowers.